Paypal is in violation of the Electronic Funds Transfer Act of 1978 when they DO NOT provide at least one document proving that there was an actual charge back filed by the buyer to the buyer’s bank on the seller. If Paypal can’t provide this proof then no charge back exists, and therefore Paypal has no right to remove funds from the seller’s account. If Paypal makes up an excuse and tells you they can’t provide information on the buyer, tell them they can provide the charge back summery which does not disclose any personal information on the buyer. Tell them you also want to know the declaration of the buyer, or buyer’s excuse for charging back the funds.
Charge Back Summery shows the reversed amount, reference number and case number. This summery page can be sent to the seller to prove existence of a charge back.
Charge Back Notification shows original transaction detail information (buyer’s information)
Charge Back Declaration page shows (some cases) the full credit card number and buyer’s filed written signed excuse.
Charge Back Response shows the response by Paypal to the buyer’s bank as to why there shouldn’t be a charge back. Paypal will not respond, because they simply do not fight charge backs on behalf of any seller. However they may know how to fight and win all charge backs, and may have in fact won the charge back but will not tell the seller so they can pocket the money if the buyer’s bank denies the charge back. (this is also part of the scam).
FDIC Law Regulation – Consumer Protection:
The Electronic Funds Transfer Act of 1978
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